I HAVE NEVER DEALT WITH A BUSINESS WITH SUCH SUPERIOR CUSTOMER SERVICE. I tell the world and obviously will only buy their devices. Fast service responses, English speaking, and very very knowledgeable. WORTH EVERY PENNY
I hate to brag about exceptional customer service but I had a lady bring in a stool sample from home in her Tupperware container and I pretended like I cared. I don’t know why people think I’m kidding when I tell them I’ll take their word for it.
Genius bar advice:
Customer: hey this key fell off the keyboard on my 2020 macbook pro
"Genius": oh you are out of the 90 day apple care window, you'll have to buy a new macbook
Customer: but can't you just put the key back o-...
"Genius": no you need to buy a new macbook.
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