I've had my E*Trade Roth and Traditional solo 401(k) for approximately a year and a half. I am able to max the employee and employer contributions yearly. I chose to open my accounts with E*Trade due to the ability to have a Roth 401(k). There is a glaring issue with E*Trade that is yet to be resolved. I have spoken with multiple Tax and Retirement Team representatives at E*Trade and there is no solution.
It is impossible to label a contribution as an employEE contribution. In 2019, I contributed entire employEE contribution as a lump sum, and the empoloyER contribution over three transactions. E*Trade doesn't have the ability to distinguish between EE and ER so it is automatically assumed to be employER. Once I hit $37,500 (max 2020 employER contribution) I had to send an ACH transfer from my bank to E*Trade for the remainder. It wasn't until 2021 that I realized the E*Trade rep didn't properly correct their mistake and get the labeling corrected.
Fast forward to 2021, and an E*Trade Tax and Retirement rep (not a general customer service rep) gives me instructions on how to mail in a paper check for my 2021 employEE deferrals with all the instructions (write account number and clearly label it is an employEE contribution). The first two checks I send in both get entered as an employER contribution, and I have to call E*Trade and tell them to correct this.
It's a waste of time to have to deal with this, and I am going to look into transferring my solo 401(k) elsewhere. Any recommendations for another company that can manage this???
It is impossible to label a contribution as an employEE contribution. In 2019, I contributed entire employEE contribution as a lump sum, and the empoloyER contribution over three transactions. E*Trade doesn't have the ability to distinguish between EE and ER so it is automatically assumed to be employER. Once I hit $37,500 (max 2020 employER contribution) I had to send an ACH transfer from my bank to E*Trade for the remainder. It wasn't until 2021 that I realized the E*Trade rep didn't properly correct their mistake and get the labeling corrected.
Fast forward to 2021, and an E*Trade Tax and Retirement rep (not a general customer service rep) gives me instructions on how to mail in a paper check for my 2021 employEE deferrals with all the instructions (write account number and clearly label it is an employEE contribution). The first two checks I send in both get entered as an employER contribution, and I have to call E*Trade and tell them to correct this.
It's a waste of time to have to deal with this, and I am going to look into transferring my solo 401(k) elsewhere. Any recommendations for another company that can manage this???
Comment