Given you are estimating based on billing and not collection I’d guess 5% is accurate. Keep in mind a few cases will have significant lag on payment. Might be able to get it down to 2% at best in my view but it varies depending on lots of factors.
Just spoke with billing and I think this is what's going on.
The report that runs in February only reflects collections up through January. Through that prism, I think the number is much more accurate when compared to my personal numbers through January.
Will keep an eye on everything as the financial year progresses.
Thanks to everyone for their input!
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