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  • personal capital

    So I have been putting off "free" consultation call with personal capital for several months now.  I just made and appointment for next week to talk to my advisor.  Of course I realize they are going to try to sell me the advising service.  I am not interested.  The fee is a ridiculous 0.89% AUM.  Does anyone have any experience talking with them?  I know I have heard a few other people who use the free services.  Is this worth my 20 minutes?

     

    Thank you for the help and comments!

  • #2
    Don't waste your time.

    Unless you like the freebies offered if you agree to give an hour to view a time share, and you don't mind when it becomes 3 hours.

    Plain and simple this is a sales pitch.

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    • #3
      You’ve wasted more than 20 minutes of your time already dodging this sales pitch. Politely tell them to lose your number.

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      • #4
        I deleted my account because I couldn’t stand the constant calls, some of which were pressured.

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        • #5
          Block their numbers.  I try not to answer calls from numbers I do not recognize regardless, but theirs always came from San Francisco, area code 415.  It took 2-3 years before they finally gave up.

          Now if only I could get the locums recruiters from Florida to knock it off...

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          • #6
            Literally why.....?

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            • #7
              I changed the phone number in my profile to a google hangouts/voice # that I never use. Problem solved!

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              • #8
                Yeah, I listened to them because I was curious.  It was a waste of time.  Basically they try to sell you on the idea that you need to be diversified equally amongst the different sectors of the economy and that a total stock market index fund is too heavily weighted towards the large tech and financial companies.   I don't know how to judge their concept.  But I'm sure it's not worth the 0.89% fee.

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                • #9
                  This was the response I expected.
                  Truthfully the only thing I was hoping to gain was possibly being able to use the platform better. I do like the tracking software and I do find it helpful but there is of course room for improvement.
                  I have heard that they try to balance sectors. That is the stupidest thing I have ever. And I will let them know if they suggest it.
                  I will report back if I do find any value.
                  Thanks

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                  • #10
                    I finally heard them out one day after unrelenting phone calls. The guy was rather aggressive and confrontational regarding why my current investments were inappropriate. Finally ended the conversation telling him we need to agree to disagree.

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                    • #11




                      I finally heard them out one day after unrelenting phone calls. The guy was rather aggressive and confrontational regarding why my current investments were inappropriate. Finally ended the conversation telling him we need to agree to disagree.
                      Click to expand...


                      Well that is great to look forward too.  Thanks for the warning.

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                      • #12




                        Literally why…..?
                        Click to expand...


                         

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                        • #13
                          Short answer, don’t let them get their foot in the door. I listened to them once. Once they get that call it’s non-stop. They finally stopped calling after two months of me not answering, but I still get the occasional call (which I still ignore). They really don’t discuss how to use the app platform, it’s all about how to move all your accounts over to them so they can charge you. If we were going to pay that much I would want someone to meet face to face, not some occasional phone call from two states away.

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                          • #14
                            The easy solution is to do what one poster mentioned above.

                            1. Go into your profile on Personal Capital
                            2. Change your phone number

                            I’m very thankful for their website, but don’t waste your time talking with one of their advisors (aka sales people).

                            Comment


                            • #15
                              This is bad advice.  They use two-factor identification and you need to be able to get a text to login from a different computer than usual or after a prolonged time since login.

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